Knowledge / Inspiration

In recent years, TikTok has evolved far beyond being just a social media platform for viral videos and trendy challenges. With over 1 billion active users globally, TikTok has become a powerful marketing tool for businesses, creators, and influencers. One of its latest innovations, TikTok Shop, is revolutionizing the way businesses interact with their audiences …

TikTok Shop: A Game Changer for E-commerce and Business Growth Read More »

Today, we embark on a discourse concerning the distinctive challenges posed by off-season lulls and the precise methodologies through which Como can catalyze flourishing amidst such circumstances.  1. Diversify Your Offerings During off-seasons, consider expanding your product or service offerings to appeal to a wider audience. For restaurants, this could mean introducing new menu dishes …

Unlocking Off-Season Success: Como’s Guide for Restaurants and Retailers Read More »

Responding effectively to a negative review can salvage a customer relationship and even enhance your brand’s reputation. Here are some handy  tips on how to do so tailored for restaurants and retail businesses: 1. Personalized Apology and Solution When responding to a negative review, acknowledge the specific concerns raised by the customer and offer a …

Turning Lemons into Lemonade: The Art of Responding to Negative Reviews in Restaurants and Retail Read More »

Running a successful restaurant requires a delicate balance of providing exceptional dining experiences while keeping a close eye on costs. Successful restaurant owners and managers understand the importance of implementing effective cost-cutting strategies to enhance their bottom line without compromising on quality.  From optimizing inventory management to embracing digital solutions, let’s delve into the world …

The Secret Ingredients for Cutting Costs to Boost Restaurant Profitability Read More »

In today’s fiercely competitive marketplace, leveraging customer testimonials has become an essential tool for store owners seeking to promote their businesses and cultivate trust among their clientele. These testimonials offer a potent means to showcase positive experiences and feedback from satisfied customers, serving as compelling social proof that can sway potential buyers in favor of …

4 Ways to Leverage Customer Testimonials to Enhance Your Store’s Promotional Strategy Read More »

Every interaction with your customers presents an opportunity to strengthen your relationships and enhance your brand’s reputation. When customers leave feedback, it provides valuable insights into customer perceptions, preferences, and pain points, serving as a compass for improvement and growth. Not only does feedback contribute to enhancing customer satisfaction, but it also empowers you to …

How to Respond to Customer Feedback: The Do’s and the Don’ts Read More »