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HEWelcome to Como Blog
Actionable tips to turn your customers into brand ambassadors and drive scalable revenue
WhatsApp Is Now Your Most Powerful Loyalty Channel So Here’s How to Use It
A customer downloads a restaurant’s loyalty app, enters their number and waits for the code. Ninety seconds pass and nothing arrives. They check
The Gift Card Strategy Restaurants Are Using to Drive Revenue Before Customers Walk In
A regular buys a gift card for a coworker’s birthday. It sits in an inbox for three weeks because the email looked like
Why Your Loyalty Campaigns Are Firing at the Wrong Time
Timing is the one variable in loyalty that almost nobody talks about. Brands spend months building the right offer, the right segment, the
10 Unconventional Ways Big Brands Are Acquiring New Loyalty Members (And What You Can Steal From Them)
Most loyalty programs are promoted the same way. A banner at checkout. A pop-up on the website. A line on the receipt that
Loyalty Programs for People Who Hate Loyalty Programs
For years, loyalty programs have been treated as a guaranteed win for brands. The formula felt simple: offer points, give rewards, and customers
If Your Restaurant Disappeared Tomorrow, How Long Would It Take Your Customers to Notice?
Most restaurants measure success through visible signals: full tables, steady footfall, strong delivery numbers and repeat orders that appear in dashboards at the
Stress Awareness Month: The Hidden Stress Triggers in Your Customer Journey
There’s a version of your brand your customers experience that you’ll never fully see. It’s not your campaign, not your carefully designed app
Why The Best Guest Experiences Quietly Make You More Money
And why “nice service” alone stopped being enough a long time ago Customer experience is no longer a soft metric. It’s not vibes.
