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HEWelcome to Como Blog
Actionable tips to turn your customers into brand ambassadors and drive scalable revenue
Loyalty Programs for People Who Hate Loyalty Programs
For years, loyalty programs have been treated as a guaranteed win for brands. The formula felt simple: offer points, give rewards, and customers
If Your Restaurant Disappeared Tomorrow, How Long Would It Take Your Customers to Notice?
Most restaurants measure success through visible signals: full tables, steady footfall, strong delivery numbers and repeat orders that appear in dashboards at the
Stress Awareness Month: The Hidden Stress Triggers in Your Customer Journey
There’s a version of your brand your customers experience that you’ll never fully see. It’s not your campaign, not your carefully designed app
Why The Best Guest Experiences Quietly Make You More Money
And why “nice service” alone stopped being enough a long time ago Customer experience is no longer a soft metric. It’s not vibes.
Ghost Customers and How to Bring Them Back From the Dead 👻
You may not believe it, but your brand has its own version of ghosts – customers who once loved you, engaged deeply, maybe
Transforming Customer Engagement and Loyalty
Loyalty today looks very different from what it did even a decade ago. Customers aren’t impressed by punch cards or generic discounts anymore.
The Best Summer Campaigns of 2025 (So Far) And What You Can Learn From Them
Summer 2025 has been nothing short of creative chaos, in the best way possible. This year’s summer campaigns have raised the bar on
What World Emoji Day Says About Digital Culture & Customer Behavior
Every year on July 17, World Emoji Day pops up on our calendars 📅 and across our screens, timelines, and notifications. While it
