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Win Over Your Customers' Hearts With Product Affinity

Win Over Your Customers’ Hearts With Product Affinity

As we are closing in the season of love with Valentine’s Day just a week away, consumers are now hunting for the perfect restaurant and gift to celebrate. Businesses in the retail and F&B industries are getting ready to take advantage of this special date, historically one of the highest revenue seasons within the year. …

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3 Ways to Turn your Menu into a Marketing Tool

3 Ways to Turn your Menu into a Marketing Tool

In the highly competitive restaurant industry, customers have a plethora of options to choose from when deciding where to dine or order takeout. To stand out and attract more business, restaurant owners must find ways to differentiate themselves from the competition. One powerful tool at their disposal is their menu. Recent research by TouchBistro’s 2022 …

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5 Reasons Why Customers Abandon Loyalty Programs

5 Reasons Why Customers Abandon Loyalty Programs

According to Business Wire, 84% of consumers say they’re more likely to stick with a brand that offers a loyalty program. Big brands such as Amazon, Starbucks, and Sephora, are amongst the most successful loyalty programs customers all over the world are subscribed to.  However, businesses can still find it challenging to retain loyal and …

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Post-Holiday Strategies to Keep Shoppers Coming Back

Post-Holiday Strategies to Keep Shoppers Coming Back

It costs five times more to acquire new customers than to retain existing ones. According to Bain & Company, increasing retention rates by 5% boosts profits by 25% to 95% – impressive, right? Keeping in touch with customers after the holidays can result in additional revenues and nurture positive customer relationships in the long run. …

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5 Holiday-themed Social Media Contests to Attract Followers Online and In Stores

Everybody loves getting a chance to win products and services from the brands they love and one way of doing this is by running a contest on social media. They allow businesses to reach larger audiences while generating buzz around your brand. According to a study by Tailwind, including contests in your strategy can help …

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8 Holiday Shopping Statistics and Trends You Need To Know

8 Holiday Shopping Statistics and Trends You Need To Know

December is finally here and shoppers are busy looking for the best deals and holiday inspiration across online and offline platforms, making it a profitable time for F&B and Retail owners alike. The National Retail Foundation (NRF) forecasts that holiday retail sales during November and December will grow between $942.6 billion and $960.4 billion in …

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Get Ready for the High Season with Gamified Loyalty Campaigns

Get Ready for the High Season with Gamification

The month of November marks the beginning of the busiest holiday shopping season. Customers are starting to look for the most attractive promotions and deals brands are offering. Consequently, it is the perfect time for F&B and Retail establishments to increase conversions and boost revenue. What better way to do so than with gamified loyalty …

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5 Loyalty Program Strategies to Promote Your Local Business

The majority of customers that visit your shop for the first time will never walk into your shop again.  As business owners, we do our best to offer the best customer experience and after the purchase takes place and the customer leaves our shop we pray for the customer to visit again. I am Alex …

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