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In the dynamic world of business, the pursuit of customers is an ongoing journey. However, it’s essential to distinguish between customer acquisition and customer retention strategies to maximize profitability and sustainable growth. Let’s dive into the key differences and explore why focusing on customer retention is more cost-effective in the long run, with insights on …

Customer Acquisition vs. Customer Retention: Unveiling the Cost-Effective Strategy Read More »

April Fool’s Day is an opportunity for restaurants and retail businesses to engage with their customers in fun and creative ways. According to a survey by the National Retail Federation, 40% of consumers in the United States participate in April Fool’s Day activities, including shopping for novelty items or engaging with brands’ humorous promotions. In …

Unconventional April Fool’s Day Marketing Ideas for Restaurants and Retail Read More »

Rewards create a positive association between a customer and a brand. They go beyond simple transactions, fostering a sense of appreciation and value. For companies, this gratitude translates into increased customer retention, word-of-mouth referrals, and ultimately, higher revenue. We refer to this as shared value – and it’s a key philosophy driving force behind successful …

Building Customer Loyalty: The Power of Rewards in Boosting Returns and Spend Read More »

One of the key elements of successful brand building is effective communication. Como’s diverse communication tools offer businesses the opportunity to connect with their customers in a meaningful way. Here are 3 features of Como’s communication suite that will turbocharge your brand.  1. Enhance Brand Awareness Through Email Cadences Email communication is a cornerstone of any …

Building a Strong Brand Presence with Como’s Communication Tools Read More »