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The 10 Most Memorable Christmas and New Year Loyalty Campaigns of the Decade

The holiday season isn’t just a time for festive lights, joyful gatherings, and delicious food. For many brands, it’s the golden opportunity to connect with customers in unique and meaningful ways. Over the past decade, we’ve seen some of the most brilliant and memorable holiday campaigns – ones that do more than offer discounts; they …

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TikTok Shop: A Game Changer for E-commerce and Business Growth

In recent years, TikTok has evolved far beyond being just a social media platform for viral videos and trendy challenges. With over 1 billion active users globally, TikTok has become a powerful marketing tool for businesses, creators, and influencers. One of its latest innovations, TikTok Shop, is revolutionizing the way businesses interact with their audiences …

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Pre-Black Friday Strategies: How to Leverage Thanksgiving for Building Anticipation

Thanksgiving is traditionally a time for family, food, and gratitude – but for businesses, it’s also the perfect opportunity to set the stage for the biggest shopping event of the year: Black Friday. As a restaurant or retailer, you can use the Thanksgiving season to create excitement, build momentum, and give your most loyal customers …

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5 Essential Lessons Early 2024 That Every Restaurant and Retail Business Should Know!

2024 so far has been a year of fast-paced changes and shifting consumer expectations in both the restaurant and retail industries. Businesses have had to adapt to stay competitive, and several trends have emerged that will define how these sectors operate in the future. As a restaurant or retail owner, these key takeaways can guide …

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Why SMS Should Be a Core Part of Your Marketing Strategy

In the crowded digital marketing landscape, brands are constantly seeking ways to break through the noise and connect with their customers. While email, social media, and push notifications get most of the attention, there’s one channel that remains underutilized: SMS. Despite being one of the oldest forms of mobile communication, SMS is an incredibly effective, …

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Unlocking the Next Generation: How to Engage Gen Z and Gen Alpha with Your Loyalty Program

As brands look to the future, the focus is shifting to Gen Z (born between 1997 and 2012) and Gen Alpha (born from 2013 onwards). These digitally-native generations have grown up with technology at their fingertips, and their expectations from brands are vastly different from those of previous generations. To capture their attention and loyalty, …

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Unlocking the Power of Email Marketing for Your Loyalty Program

Fostering customer loyalty is essential for business growth. One of the most effective ways to nurture this loyalty is through email marketing. This digital strategy not only keeps your customers informed and engaged but also helps you promote your loyalty program in a personalized, impactful manner.  Why Email Marketing is Crucial for Loyalty Programs Direct …

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The Crucial Role of Effective Loyalty Program Design

A well-crafted loyalty program is not just a nice-to-have; it’s a crucial element for business success. At Como, we understand the intricacies involved in designing loyalty programs that not only retain customers but also enhance their overall experience. This article explores the significance of an effective loyalty program, why its design is pivotal, and how …

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Partnering with Brands to Supercharge Your Customer Base

In today’s competitive market, businesses are continually seeking innovative ways to expand their customer base and enhance brand loyalty. One effective strategy is collaborative promotions, where two or more brands partner to create mutually beneficial campaigns. This approach not only helps in reaching a wider audience but also adds value to the customer experience. In …

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Leverage World Father’s Day to Grow Your Loyalty Club Members

Let’s transform casual customers into loyal advocates this Father’s Day! Discover how Como’s innovative data-driven customer engagement and loyalty solution can elevate your business, ensuring unforgettable experiences while maximizing customer retention during this special occasion. 1. Put Your Employees in the Race Envision your employees as the driving force behind your Father’s Day campaign. With …

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